Warranty & Service

MiniFly Limited Warranty

Warranty Period
MiniFly warrants the MiniFly Video Walkie Talkies for Kids against defects in materials and workmanship under normal use in accordance with the product instructions for 12 months from the original retail purchase date. This warranty applies to products purchased new in the United States from MiniFly or an authorized seller. Proof of purchase is required.

What This Warranty Covers
This limited warranty covers manufacturing defects that affect the normal operation of the product during the warranty period.

What This Warranty Does Not Cover
• Misuse, abuse, neglect, or use contrary to the product instructions
• Accidental damage, including drops, impacts, crushing, or liquid exposure
• Normal wear and tear, cosmetic damage, or gradual battery-capacity reduction
• Improper charging, incompatible accessories, or power sources
• Unauthorized modification, disassembly, or repair
• Products with removed or altered identifying information

How to Request Warranty Service
Email support@miniflytoys.com and provide your order number or proof of purchase, a description of the problem, and clear photos or a short video when reasonably possible. Please do not send the product back before receiving return instructions from us.

How We Handle Valid Claims
We may first provide troubleshooting steps. If the product has a covered defect, MiniFly will, as appropriate and subject to applicable law, repair the product, replace it with the same or a reasonably equivalent product, or issue a refund up to the original purchase price. The available solution may depend on the nature of the defect and product availability.

Shipping
If a return is required, we will provide the return address and shipping instructions. Any applicable shipping responsibility or prepaid-label arrangement will be explained before the product is returned. MiniFly is not responsible for products sent without prior authorization or to an incorrect address.

Relationship to Our 30-Day Return Policy
This limited warranty is separate from our 30-day return policy. Returns requested within 30 days of delivery remain subject to our Refund Policy. After that period, eligible manufacturing defects may still be covered for the remainder of the 12-month warranty period.

Your Legal Rights
This limited warranty gives you specific legal rights, and you may also have other rights that vary by state. Nothing in this warranty limits rights that cannot be excluded or limited under applicable law.

Contact
MiniFly Customer Support
support@miniflytoys.com