FAQ & Support

Frequently Asked Questions

Does MiniFly need Wi-Fi, an app, or a phone?

No. The two included units connect directly for video and voice play. No Wi-Fi, app account, phone, SIM card, or monthly plan is required.

How far can the two units reach?

Range is up to 1,600 ft in open outdoor areas. Walls, trees, buildings, terrain, and wireless interference can reduce range.

How many units are included?

Each set includes two MiniFly units, one blue and one pink, along with a charging cable and quick-start guide.

Are the units rechargeable?

Yes. Both units are rechargeable. Use the included charging cable and follow the charging instructions in the quick-start guide. Adult supervision is recommended during charging.

What ages is MiniFly designed for?

MiniFly is designed for kids ages 3–12. Adult supervision is recommended for younger children.

Is MiniFly waterproof?

No. Keep the units away from heavy rain, pools, sprinklers, and water play.

Does MiniFly require a subscription?

No. There is no app account, phone plan, or recurring subscription fee.

What are the shipping and return terms?

Free U.S. economy shipping is available on orders of US$1 or more. Return requests may be submitted within 30 days of delivery under our Refund Policy.

How can I get help?

Email support@miniflytoys.com Monday through Friday, excluding public holidays. We usually reply within 1–3 business days. For order questions, include your order number and checkout email.