FAQ & Support

Frequently Asked Questions

Do the video walkie-talkies need Wi-Fi?

No. The video walkie-talkies do not require Wi-Fi, a mobile phone, or an app. They are designed for direct communication between devices.

What is the communication range?

The communication range can reach up to 1600 ft in open areas. Actual range may vary depending on walls, buildings, trees, weather, and other environmental conditions.

Are they rechargeable?

Yes. The video walkie-talkies are rechargeable. Please use the included charging cable or a compatible power adapter.

What ages are they suitable for?

The product is designed for children ages 3 to 12. Adult supervision is recommended for younger children, especially during charging.

Can kids use them easily?

Yes. The product is designed with simple controls for children. Please read the user instructions before first use.

Do they require a subscription?

No. There is no subscription fee and no app account required.

What should I do if the product does not work properly?

Please contact our support team at minifly-01@outlook.com. Include your order number, a short description of the issue, and photos or videos if possible. We will help you troubleshoot or provide after-sales support.