Warranty & Service

Warranty & Service

Thank you for choosing Minifly.

We provide after-sales support for eligible Minifly products purchased from our official store. If your product has a quality issue or does not work properly, please contact us and we will help you troubleshoot the issue.

Warranty Coverage

Our warranty support may cover product defects caused by normal use, such as charging issues, connection issues, button problems, or other functional problems.

The warranty does not cover damage caused by misuse, accidental drops, water damage, unauthorized repair, improper charging, or normal wear and tear.

How to Request Support

Please contact us at minifly-01@outlook.com and include the following information:

Order number
Email address used at checkout
Product name
Description of the issue
Photos or videos showing the problem if available

Support Response Time

We usually reply within 1-3 business days. Response times may be longer during weekends, holidays, or high-volume periods.

Important Notes

Please do not return any product before contacting us. If a return, replacement, or other solution is approved, we will provide further instructions by email.